Choosing the Right Developer

by Administrator 13. November 2013 10:00

 

If you've already decided you want to buy a new home, and give your family all the advantages of living in a new property, how do you ensure you choose the right developer?

With so many new home builders to choose from, it's vital to choose a company who puts quality and customer service at the forefront of everything they do.

At Stewart Milne Homes, we strive to provide high quality homes and the very best customer service at each of our developments in Scotland and England. We believe that we are the right choice for you and your family's home.

5 Star Accreditation

The Home Builders Federation (HBF) uses a star rating scheme to award builders based on customer satisfaction. This year, Stewart Milne Homes is delighted to have achieved a 5 star rating for the second year running.

The score is calculated from the National New Homes Survey - an independent building industry survey which is sent to new home owners. The survey is operated by the NHBC and validated by the University of Reading to ensure accuracy and impartiality.

In order for us to gain our rating, at least 90% of these homeowners had to be fully satisfied with the quality of our home, and be willing to recommend us to a friend. This means our 5 star rating is an excellent indicator of the true quality of our homes and the value of our service.

Customer Charter

We take our commitment to our customers seriously, and in order to demonstrate this we have committed to a Customer Charter.

This charter covers our commitment to promote professional standards, provide unbeatable service, and make buying a new home an enjoyable experience.  As our mission statement says; Our aim is to get it right, first time, every time. We also work tirelessly to continually improve our standards and make all aspects of our service to better wherever we can.

We understand that the fundamentals elements of buying a new home, such as making the process as easy as possible and being polite, professional and punctual are important to our customers. Our customer charter acts as a promise that we will uphold these standards through the whole process of buying your new home and beyond.

 

Star the journey with Stewart Milne Homes to a perfect new home today:http://www.stewartmilnehomes.com/find-a-home-search.aspx

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